What is an operations review (ops review)?
To do an ops review is to take a look at your team or organization:
- driven by data
- involving management and business, up- and downstream in value chain
- look at the whole, i.e., all kinds of work
- look at both value/ benefit and cost
Why should you do ops reviews?
- create a culture of openness and trust
- create shared understanding across different stakeholders
- it’s about learning
- teaching senior exec’s about the business